I called the number on the website to find out the business hours. Ron answered the phone and was rude on the phone because I called after 9pm. If this is a legitimate business then why wasn't the answering machine on to provide business hours instead of Ron answering the phone. He didn't want to speak to me. Well I guess he lost my business and I will take my taxes to an accountant versus a bookkeeper. I would probably get it done properly versus inadequate service.
Mike/ Michelle when I gave you (Michelle) Mr Pelfreys number last week (even though you indicate that you got it from his website) lets be honest here,,, I gave you his number at 845 pm last Thursday i had no idea that you were going to call him that evening as you Michelle indicated you were going to be in town the next day and would contact him then.Mr. Pelfrey runs his business out of his home.. expecting to do business with a professional at 915 pm is a little over zealous I think. Mr. Pelfrey is not only a professional he is approachable, kind, considerate and without a doubt the nicest person I have ever know! he has completed our taxes for years now with 100 % accuracy and our two children with 100% accuracy,,,and I must add Mike/Michelle your own nieces taxes for the last 4 plus years with 100% accuracy. Michelle,,,, I do find it interesting that you have posted this review based on a 30 second give or take 15 seconds telephone conversation,,,,wow How does that 15 to 30 second conversation entitled you to make such negative comments about a person's Business,,, we as humans are not entitled ,,,, sad that some feel they are.... from our family ,,, it is a privileged doing business year after year with you Mr Pelfrey you are without a doubt the best and we would highly recommend you!!! TOTALLY REGRET giving this woman your number,,,,
Lori, you are missing the point. I was coming into town to see Mr Pelfrey but I needed to know his business hours so I went onto his website. His site did not note the business hours. Instead it said contact to us for business hours, I did so. Not expecting anyone to answer the phone because if this was an office then the recording would have been on and this issue wouldn't have come to light. Also nobody including you did not tell me that it was a work from home business. It still stands that he was rude on the phone. Still wouldn't do business with him. FYI--Collecting Board from my niece is considered taxable income per Revenue Canada which is to be claimed on taxes which was not done so obviously your taxes wasn't done correctly. Maybe you should keep this real, Lori. I do have a name (not this woman). I want people to understand that a conversation that can be short or long, it's all about the approach of the person receiving the call and when running a business it's all about professionalism. BTW--Mr Pelfrey has never reached out to me to apologize for his rudeness on the phone. He did receive our email address via this forum
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I called the number on the website to find out the business hours. Ron answered the phone and was rude on the phone because I called after 9pm. If this is a legitimate business then why wasn't the answering machine on to provide business hours instead of Ron answering the phone. He didn't want to speak to me. Well I guess he lost my business and I will take my taxes to an accountant versus a bookkeeper. I would probably get it done properly versus inadequate service. 
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